We get how important it is to make sure your business is bringing in new customers, regularly. We also get that it’s equally as important to get new customers to come back after their first visit. To help in that challenge, UNION offers something no other POS on the market offers: a customer profile on the POS that displays customer notes, favorites and historical stats as soon as you swipe their credit card.
The more you know about your customers, the more opportunities you have to boost revenue AND customer satisfaction. Our data shows that on average, your “regulars” (those who have visited 5+ times over the past 2 months) make up less than 5% of your total customers but account for over 20% of your sales.
Customer Loyalty Feature
So imagine if you could raise that 5% to 10% or 15%? Our real-time Customer Loyalty feature will allow you to instantly recognize return customers and VIPs alike so you can make this a reality. With the swipe of a return-customers credit card, you will see:
- Customer name
- Their favorite items
- The last time they visited
- How often they visit weekly/monthly
- Staff notes about that customer
Let our platform go to work for your business!