TURN YOUR “FIRST-TIMERS” INTO “REGULARS”

We get how important it is to make sure your business is bringing in new customers, regularly. We also get that it’s equally as important to get new customers to come back after their first visit.

To help with that challenge, UNION offers something no other POS on the market offers: a customer profile on the POS that displays customer notes, favorites and historical stats as soon as you swipe their credit card. You will see customer name, their favorite items, the last time they visited, how often they visit weekly/monthly, and staff notes about the customer. 

 

CAN YOUR CURRENT POS DO THIS?

Take advantage of having customer information at your fingertips. Let our platform go to work for your business!

DID YOU KNOW…

The more you know about your customers, the more opportunities you have to boost revenue AND customer satisfaction.

Our data shows that on average, your “regulars” (those who have visited 5+ times over the past 2 months) make up less than 5% of your total customers, but account for over 20% of your sales.

So imagine if you could raise that 5% to 10 or 15%? Our real-time Customer Loyalty feature will allow you to instantly recognize return customers and VIPs alike so you can make this a reality.

CRAFT THE BEST EXPERIENCE FOR GUESTS

If you’ve interacted with Customer Relationship Management (CRM) software before, you know it’s usually not the best experience in the world. Instead of giving you the information you need when you need it and then staying out of your way, most hospitality CRM is intrusive, prescriptive and unused.

CRM is even harder for bars where volume and speed are your priority, but you’re missing out on a huge opportunity if you ignore it altogether. So we’ve boiled it down to everything you need and nothing else. Our real-time Customer Loyalty feature allows you to instantly recognize newcomers and VIPs alike and cater to their individual preferences, driving higher tabs and bigger tips.

 

Welcome to a better way to know your customer.

“I love UNION! Everyone at UNION has been great and super attentive when I have questions. My favorite feature is the loyalty, VIP feature.”

Chelsea Thomas

General Manager, Moonfire Lounge